Systems Coaching and Thinking (ICP-SYS)

Certified Systems Coach Training

"I can now help leaders visualise what is going on in the organisation
to create new and more impactful solutions"

About this course

Seeing the world through new eyes changes the world. Systems Coaching, which is based upon Systems Thinking, helps us see things from a different perspective and is an incredibly powerful tool for change agents. This ICAgile Certified Systems Coaching and Thinking course helps you uncover and visualise hidden problems within your organisation, as well as work with large groups of people to co-create solutions to those problems.

Everyone has problems. In business, we want to express these problems as outcomes and then work towards achieving them. To do this we need to make the unseen seen so that hidden problems are brought to the surface, bringing everyone together and enabling them to work toward the desired outcomes. By revealing the hidden elephants in the organisation, we can uncover the real reasons why change is so hard and how to make it much easier.

What will I learn?

During this highly-interactive, powerpoint free, Systems Coaching and Thinking course, you will learn how to work with and coach complex systems and a variety of systems coaching approaches as well as how to work with your client as a system, tools and techniques to help systems move into action, and ethics (along with an ethics framework for decision-making). You will also learn about your own personal biases, make a plan to grow your inner-capacity as a systems coach, and create a coaching plan for a client.

By taking this Systems Coaching course, you will discover a new way of thinking and coaching organisations as well as how to effect the necessary changes needed for survival, growth, innovation, and delivery in today’s rapidly changing and complex world.

Upon successful completion of the class you will receive the ICAgile Certified Professional in Systems Coaching certificate, a key step in developing your agile coaching mastery.

Learning outcomes

  • Identify WHY organisational change is needed and show how systems coaching helps systems unlock the potential
  • Feel confident interacting and working with complex human systems without feeling overwhelmed
  • Create a systems coaching contract template that can be used with clients/teams/systems back in the office
  • Acquire multiple facilitation and systems coaching techniques that help the system learn aspects of itself
  • Show how the things that are visible and tangible are the result of a complex web of structures, patterns, and events that are hidden beneath the surface.
  • Recognise when conflict is toxic or healthy and invite teams to find balance and a healthy way to resolve differences.
  • Demonstrate an organisation’s complexity in a way that helps clients/systems to make better decisions
  • Articulate the impact coaching has on the organisation and show what structural changes are needed to deliver customer value.
  • Explore the relationship between systems and sub-systems and how these relationships create complexity within an organisation
  • Leverage different mapping tools to understand the relationships that form within the organisation to reveal the hidden field from which everything emerges
  • Recognise how internal biases, privilege and one own’s development impacts one’s ability to coach a client
  • Demonstrate how to sense and bring out hidden dynamics within a system and make decisions based on that sense-making
  • Show how to set up coaching as a strategic amplifier in your organisation and build a coaching culture to support an organisation’s strategy for growing its employees
  • Demonstrate capacity as both a systems thinker and systems coach knowing when and when not to apply systemic tools with your teams and organisation
  • Show how to continuously evolve your organisation using systems tools and illustrate how multiple, interdependent effects of our actions within a system impacts a company’s future success and failure
  • Navigate the hidden forces that seems to stop change from happening, visualise them, and enable others to make better decisions.

Course dates and pricing

Dates Times Pricing Language Location
27 February – 1 March 2023 09:00 – 17:30 From £1,350 +VAT (standard £1,500 +VAT) English London BOOK NOW
22 – 24 March 2023 09:00 – 17:30 From NOK 21,500 English Oslo BOOK NOW
24 – 28 April 2023 12:00 – 17:00 BST From £1,200 +VAT (standard £1,350 +VAT) English Online BOOK NOW
22 -24 May 2023 09:00 – 17:30 BST From £1,350 +VAT (standard £1,500 +VAT) English London BOOK NOW
7 – 9 June 2023 09:00 – 17:30 From 21,500 SEK English Stockholm BOOK NOW
3 – 7 July 2023 12:00 – 17:00 BST From £1,200 +VAT (standard £1,350 +VAT) English Online BOOK NOW
13 – 15 November 2023 09:00 – 17:30 From 21,500 SEK English Stockholm BOOK NOW

Course agenda

  • Problems to outcomes
  • Multi-stake holder contracting for outcomes
  • Systems
  • Systems thinking models
  • Coaching craft
  • Systems coaching
  • Ways to reveal the system to itself (Iceberg, Causal Loops, Constellations)
  • Emergent ethics and ethical decision-making for Systems Coaching
  • Conflict resolution
  • How to continuously evolve your organisation (co-coaching, building a coaching culture, supervision)
  • Case study and building a coaching plan


The AWA Systems Coaching course is accredited by the International Consortium for Agile (ICAgile) as fulfilling all Learning Objectives in the Systems Coaching track. After successful completion of the Systems Coaching course and assessment, you will receive for the ICAgile Certified Professional-Agile Coaching (ICP-SYS).

By attending this course you will be eligible to earn up to 15 Category C SEU Points.



This course is for practitioners with at least 6 months of coaching experience. You will build upon the experience you already have and expand that to work with whole systems, organisations, and teams.

Is this course right for me?

If you are a coach, leader or change agent working with teams or large groups of people and need to know how to visualise hidden problems to help others make better decisions then this course is for you. You should take this course if you want to gain solid and demonstrable understanding of systems thinking, systems coaching, and complexity and become a better, more effective change agent.

This course is for Agile Team Coaches, Enterprise Coaches, Managers, Leadership, Scrum Masters and anyone who wants to learn about Systems Coaching.

Why choose AWA for your ICAgile Certified Systems Coaching (ICP-SYS) training?

systems coaching,ICP-SYS,systems coaching and thinking Designed by Certified Training from the back of the Room Trainers using research-backed adult learning techniques. This provides an interactive, highly engaging and compelling online and in the room training experience systems coaching,ICP-SYS,systems coaching and thinking Highly reputable training provider backed by years of experience, industry-leading certification and globally recognised trainers. This experience allows our learners to not only understand but make a difference in a real-world context.
systems coaching,ICP-SYS,systems coaching and thinking Facilitated by professional coaches with real-world experience working in agile transformations and agile teams across many different companies of all shapes and sizes. Our trainers actively work inside organisations, bringing agility to solve real business problems. systems coaching,ICP-SYS,systems coaching and thinking Our approach is people-first and we spend considerable time ensuring the right mindset of learners so that they are able to bring about culture change as well as process change.
systems coaching,ICP-SYS,systems coaching and thinking Access to full learning pathway from team to enterprise coaching (plus many other world-class trainings) systems coaching,ICP-SYS,systems coaching and thinking We have re-engineered our online classes, not by swapping for the same experience online, but by rethinking every single module and learning objective to be enhanced by clever tooling to create the kind of transformational experience you would expect from an AWA training course.

What will I receive?

  • Twenty-one hours of immersive in-classroom/online training providing you with unrivalled access to deep experiential learning, support and practice to embed learning. Plus two sleeps helps the new learning sink in deeper!
  • Improved skills and knowledge that will enable you to work with and coach complex systems
  • Enhanced competency and skill set to do the work required of an Systems Coach with the internationally recognised Agile Coaching Certification (ICP-SYS) from the International Consortium of Agile (ICAgile)
  • Free Membership to the global Systems Coach class community providing a rich ecosystem for support, learning and sharing experiences pre and post-class
  • Free Membership to Adventures with Agile community for organisational change and agile

High praise for this training!

“Thank you for running the Systems Coaching and Thinking training. It was a great opportunity to learn new tools and techniques and also improve some I already knew. Interactive, engaging and lots of fun!”

Zara Hughes
Systems Coaching and Thinking (ICP-SYS) Participant

“I highly recommend this course. It has help me develop better thinking tools and models I can use in my work”

Salvatore Rinaldo
Agile Coach
Systems Coaching and Thinking (ICP-SYS) Participant

“Rarely you will meet such enthusiastic and professional people about Agility, Coaching, Systems Thinking. Highly recommended!”

Dawid Stepien
Lead of Agile Coaching Competency
Systems Coaching and Thinking (ICP-SYS) Participant

“This course shifts how you perceive the world around you, its events and how they are interconnected and gives you the tools to coach groups of various sizes. A brilliant way into the world of systems thinking and coaching”

Toby Glaser
Team Coach and Facilitator
Systems Coaching and Thinking (ICP-SYS) Participant

“Great insights & opportunity to explore systems thinking and systems coaching, to complement agile/lean coaching.”

Amani Elsheikh
Agile Coach
Systems Coaching and Thinking (ICP-SYS) Participant

Interested in a private class?

Systems Coaching and Thinking is available to run privately for your coaching team/group, managers etc and anyone who wants to learn how learn systemic coaching. Talk to us today about our transformative in-house training for groups or individuals which we can run for your business online or at a location of your choosing, anywhere in the world.

Save with the AWA Training Pass

Save time and money when you book multiple courses at the same time with the AWA Training Pass.  We will work with you to create a training pathway that suits you, your team or your department at a cost that’s affordable for you. We can even arrange for training passes to be paid via instalments rather than one upfront payment. Passes are flexible, interchangeable and refundable.

Your course trainer

John Inge Hervik

John Inge Hervik

John Inge is an Enterprise Agile Coach and trainer who has been involved in Agile ways of working since 2006. He has a technical background from software development, but has also studied psychology and coaching.
He uses his experience and knowledge from Agile, psychology and coaching to help organisations, teams and leaders to increase the level of collaboration and psychological safety through work with peoples inner potential and social skills, in addition to how structurally they can adapt for higher performance.


Alan Jennings

Alan is an Enterprise Agile Coach with 20 years experience. He started his career as a programmer developing biomedical systems and security systems then find his passion in creating the right environment for teams to function and collaborate in. Alan loves getting organisations to focus on the human, building connections and relationships whilst understanding the simplicity of lean agile approaches and the power of facilitation. He holds a multitude of certifications including ICF-ACC, Training from the Back of the Room trainer, mental health first aider as well as an ICAgile authorised trainer.


Simon Powers

Simon Powers is CEO and Founder of Adventures with Agile (AWA), author of the book Change. and a successful coach and trainer of Enterprise and Systems Coaching. He pioneered several models that explain agility, team culture, and enterprise and systems coaching, he has shaped the world of agile over the last decade and is an award winning conference speaker. Read Simon’s full profile here.

Book your place

Need more information about this course? Speak to a member of our team today and get yourself booked on the next ICAgile Certified Systems Coaching (ICP-SYS) course today.

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Terms and conditions

Details on our terms and conditions for our training courses (including cancellation and transfer policies) can be found here.